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Terms & Policies

1. Office Hours & Appointment Policies

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  • International Drivers Academy (IDA Driving School)'s office hours are Monday to Friday, 9:00 AM - 5:30 PM. Services outside office hours and on holidays incur a $20 per hour fee. 24-hour urgent requests are available via email only for an additional $40 per hour. 
     

  • Please provide the correct information on the booking form before proceeding to payment. Failure to meet this requirement will be considered insufficient preparation, and IDA Driving School may cancel appointments without refund or reschedule for a $50 fee per appointment hour.
     

  • All services must be used within six (6) months of the purchase date. Unused lessons after this period will be forfeited with no refunds.
     

  • IDA Driving School reserves the right to refuse service to anyone.

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2. Cancellation & Rescheduling Policies

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  • Cancellation and rescheduling requests must be made in writing via email to info@IDAdriving.com or by replying to your confirmation email. 
     

  • Free Rescheduling: Requires at least 48 hours' notice.
     

  • Cancellation and Rescheduling Fees:

    • All cancellations incur a $20 fee per session, regardless of notice period.

    • Less than 48 hours' notice: $50 per appointment hour.

    • Less than 24 hours' notice: any rescheduling will be treated as a cancellation, and no refund will be provided.
       

  • Late Arrivals: A 10-minute grace period is allowed. If you are more than 10 minutes late or no-show, the appointment will be canceled, and no refund will be issued. 

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3. Knowledge Test Policies

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  • Two Attempts Package: Includes two Knowledge Test opportunities. If you pass on the first attempt, the second attempt is non-refundable.
     

  • DOL Pre-Application Requirement: You must pre-apply on www.dol.wa.gov for a DOL number if you do not have a WA ID, permit, or driver’s license before taking the Knowledge Test.

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4. Driving Lesson & Driving Test Policies

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  • Applicants must have passed the Knowledge Test within two years before taking a Driving Lesson, Warm-up, or Driving Test—unless they hold a valid WA Driver’s License. Failure to meet this requirement results in a non-refundable appointment cancellation.
     

  • The applicant must carry a valid WA permit or a valid driver's license for Driving Lesson and 30 Min Warm Up + Driving Test appointments. If the applicant fails to provide a valid document on the day of, the appointment will be canceled without refund. 
     

  • Driving Lessons are conducted in an IDA Driving School's vehicle with dual controls unless the applicant has a valid WA Driver’s License.
     

  • If you receive a letter from the DOL requiring a driving test due to a physical, mental, visual, or medical issue, you must take the test at the DOL office. Failure to disclose this information before your Driving Test appointment at our school will result in your test not being honored at DOL, and no refunds will be issued.
     

  • Under RCW 46.20.720, drivers convicted of an alcohol offense may be required to use an ignition interlock device (IID) during their Driving Test.
     

  • The Department of Licensing reserves the right to conduct random re-examinations;
    applicants refusing to take a re-examination may have their license revoked.

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5. Liability Waiver

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By booking a service with IDA Driving School, you acknowledge and agree to the following:

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  • Assumption of Risk: Participating in Driving Lessons involves inherent risks. IDA Driving School is not responsible for any accidents, vehicle damage, or injuries sustained during lessons.
     

  • Release of Liability: You release IDA Driving School and its instructors from all claims arising out of your participation in Driving Lessons.
     

  • Student Responsibilities: You must follow all instructor guidance and traffic laws. Reckless or unsafe behavior may result in lesson termination without a refund.
     

  • Vehicle Damage Liability: If you use your own vehicle, IDA Driving School is not responsible for damages. If you damage an IDA vehicle due to negligence, you may be held financially responsible.
     

  • Parental Consent for Minors: Parents or guardians must accept this waiver on behalf of minors.
     

  • No Guarantee of Passing: Completing lessons does not guarantee passing any driving tests.
     

  • Force Majeure: IDA Driving School is not liable for cancellations due to weather, natural disasters, or other unforeseen events.

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6. Privacy Policy

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  • Information We Collect: We collect personal data such as name, contact details, and WDL number.
     

  • How We Use Your Data: Information is used for scheduling, payment processing, and communication. We do not sell or share your data except as required by law.
     

  • Data Retention & Security: We protect personal data with strict security measures and retain it only as necessary.
     

  • Third-Party Disclosure: We may disclose information if required by law.
     

  • For quality assurance, training, and educational purposes, our school vehicles are equipped with cameras. These cameras are used exclusively for managerial review, internal evaluations, and educational content. Please note that the footage is not monitored in real-time.

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